Slack brings all of a company’s people, data and tools together so entire organizations can collaborate and get work done, from anywhere. Why it matters: Together, Salesforce and Slack are creating the new digital HQ - one where companies, employees, governments, and every stakeholder can create success from anywhere
The announcement brings together the #1 CRM and the trailblazing digital platform for the work anywhere world - connecting employees, customers, and partners with each other and the apps they use every day, all within their existing workflows. If you are looking to go faster and further with Salesforce, you’re at the right place.Quick take: Salesforce today announced it has completed its acquisition of Slack Technologies, Inc. With our expertise, we help teams connect and together build new pathways towards success. This effort of bridging the gap between customer and employee communications will potentially address many customer and engagement issues in the coming future.ĭemandBlue is a longstanding Salesforce partner with extensive experience across the Salesforce ecosystem of products & tools. Salesforce has moved one step closer to its vision of creating a usable and modern suite of applications. This increases Salesforce users’ productivity by many folds and speeds up workflows.Ĭheck out another amazing blog by DemandBlue here: Custom CPQ Solution- Need of The Hour for Manufacturing Firms Future of Employee Engagement
Slack acquisition code#
Sharing test code snippets across the team is one of the many reasons why this is truly a match made in heaven. One of Slack’s best features that grabbed our attention is the ability to share code blocks between teams. This way, the Salesforce Slack acquisition bolsters selling by updating the reps on customer data. All the conversations on Slack between customers and reps can be updated on Salesforce as a record. The reps will now be able to choose and selectively share data with specific people and will have control over the channel of communication. The collaboration between sales and services becomes so much easier! Your Sales and Service reps can now instantly share data between colleagues or other departments with Slack. It is also possible to loop team members on any document, account, or thread by tagging them on Slack and providing them the required context for effective communication. Salesforce Slack acquisition will save you the time once spent on switching screens and searching for information on other platforms. Your team members can now search for any Salesforce record related to accounts, cases, opportunities, etc., and preview them from Slack. Your reps can use this saved time to focus on their job better and get better results. Sales and service reps will now receive customized notifications on Slack for a smoother workflow by eliminating the need to switch platforms or tools to access any new information. With the Salesforce Slack acquisition, your team members will constantly stay updated with crucial information.
Slack acquisition update#
This will cut the required effort to skim through customer data and help users connect and make effective decisions faster than ever.ĭon't forget to check out: What Is The Salesforce CRM and How It Enhances FinTech Industry Here are 5 ways how the Salesforce Slack acquisition strengthens communication Update Team Members Anytime It will help the users to access customer information across all the business apps and Salesforce environment. With this acquisition, Slack will be fully integrated with Salesforce. Slack being a collaborative platform, brings data and people together for working and collaborating from anywhere. Together, Salesforce and Slack will shape the future of enterprise software…” This sure is a game-changer, and as Marc Benioff, the CEO and co-founder of Salesforce, said, “This is a match made in heaven. Such agility and collaboration will increase team productivity and enhance results drastically. Users will not need to switch between platforms any longer. Now all your leads, contacts, and account information will be available on Slack. The Salesforce Slack acquisition will drastically change the face of communication and collaboration for users. Before the end of 2020, Salesforce signed a $27.7 billion megadeal to acquire Slack, a leading channel-based messaging platform. Salesforce is bringing in a huge wave of features and services for its users this year.
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